A. Data Collection
We may disclose to third party services certain personally identifiable information if the service ordered is relevant to the third party
The information shared is listed below:
--- mobile phone number
--- demographic information
--- information we collect as you access and use our service, including device information, location and network carrier
- This information is shared with third party service providers so that we can:
--- personalize the app for you
--- perform behavioral analytics
--- improve our products and services
--- We may use your information to contact you for your views on our services and to notify you occasionally about important changes or developments to the Website or our services.
--- You agree that we may use your information to let you know about our other products and services that may be of interest to you including services that may be the subject of direct marketing and we may contact you to do so by post, telephone, mobile messaging (e.g. SMS, MMS etc.) as well as by e-mail.
--- If you do not want us to use your data in this way or change your mind about being contacted in the future, please let us know by using emailing us at contact@EButler email address and/or amending your profile accordingly.
The collected information of the customer is stored in a secure online database indefinitely as long as the customer uses the Platform. If you do not want your profile or above information retained in EButler’s databases , please call or email us and we will promptly delete any information that is stored about you.
--- We are committed to ensuring that your information is secure.
--- In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
C. Third Party Website Links
--- Our website may contain links to other websites. However, once you have used these links to leave our site, you should note that we do not have any control over those websites. Therefore, we cannot be responsible for the protection and privacy of any information which you provide to those websites.
--- We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
--- If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the sales@EButler email address. We will promptly correct any information found to be incorrect.
Terms and Conditions for use of EButler
By using EButler, you represent and warrant that you are 18 or older, and that you agree to and to abide by all of the terms and conditions of this agreement.
If you disagree with any part of these terms and conditions, please DO NOT use the site.
"Platform" means all EButler websites, mobile or other applications, software, processes and any other services provided by or through EButler.
"User" means a person who completes EButler's account registration process or a person who submits or receives a request through EButler, including but not limited to Service Providers (“EButler Partners”) and Customers (“Customers”).
"Customers" means a User who is registered to requests quotes for Jobs, receive quotes for Jobs, or otherwise uses the Platform for any other purposes.
"Service Provider" means a User who is registered to have access to see Jobs, send quotes for Jobs, or otherwise uses the Platform for any other purposes ("Service Provider", "EButler Partner", "Business")"Jobs" means the services listed, quoted, scheduled, offered or provided by Service Providers, or sought, scheduled or received by Customers, through the Platform.
B. Acceptance of Terms and Conditions
1.EButler("Website", "Site", "Platform", "we", "our" or "us") provides the services contained in this site to you under these terms and conditions ("Terms").
2.All references to "you" or "your," as applicable, mean the person who accesses, uses, and/or participates in the Platform in any manner, and each of your heirs, assigns, and successors. If you use the Platform on behalf of an entity, you represent and warrant that you have the authority to bind that entity, your acceptance of the Terms will be deemed an acceptance by that entity, and "you" and "your" herein shall refer to that entity.
3.Each time you access this Site, you confirm that you have read and understood the terms and conditions. We may amend these terms and conditions from time to time in our sole discretion and we recommend that you check them on a regular basis.
4.By accessing this Site, you are indicating your agreement to be bound by all of these terms and conditions, including any amendments made to them from time to time.
5.If you do not agree to these Terms and Conditions, then you are not permitted to use the Platform.
C. Payment Terms
If applicable, you agree to pay all fees or charges to your account based on EButler fees, charges, and billing terms then in effect. EButler reserves the right to provide other payment methods or to no longer offer certain payment methods.
Users can choose between different payment methods provided on the platform, which are currently the following: Cash on Delivery and credit cards. Users are obliged to ensure sufficient cover of the respective account or, when using a credit card, to use the credit card only within the card transaction limit. If the non-cash payment methods do not cover the complete amount or encounter any errors resulting in the payment transaction not being completed, the user is required to cover the difference using cash or another payment method.
Card data will be stored for future orders by the external online payment provider used by EButler for the payment gateway, on the condition that the user has given consent to the storage and future usage. The credit card information you provide will not be stored on the servers of EButler. The information is stored on the servers of the payment gateway provider which are secure. This is entirely for security and safety purposes. EButler works with reputable and trustable payment gateway providers only that issue a unique token that can’t be copied or replicated.
D. Delivery Time, Terms and Fees
The service shall be conducted at the time specified by the user (communicated to EButler or the service provider prior to the service fulfillment stage).
During service fulfillment if the user is not available in the address communicated by the user to EButler or the service provider prior to the service fulfillment stage, the service ordered by the user shall not be conducted anywhere else. Within the framework of such a case, the user must accept all legal responsibilities arising from ordering a service to an address where he/she does not exist.
There are no delivery fees for any service whose sole purpose is not delivery. For delivery-based services the delivery amount is the sole discretion of the service provider selected by the user or EButler Assistance; the delivery amount will be communicated to the user during the viewing and confirmation of the aforementioned service.
E. Order Cancellation
Users have the right to cancel a service up till 2 hours before service fulfillment is to take place.
While every effort is made to ensure that accurate pricing and descriptions are maintained, we reserve the right to cancel any service order that is based on inaccurate information.
A service may be subsequently cancelled by a service provider after users have received a confirmation that it has been sent to the restaurant. EButler and our service providers reserve the right to cancel any service, before or after confirmation, and will notify users immediately of any such cancellation.
F. Changes to this Policy
1. EButler reserves the right at any time and from time to time to update, revise, supplementand otherwise modify these Terms and Conditions and to impose new and/or additional rules, policies, terms and/or conditions on your use of the Platform (collectively referred to as "Additional Terms"). Such Additional Terms will be effective immediately and incorporated into these Terms and Conditions. Your continued use of the Platform constitutes your acceptance of all such Additional Terms.
2. These terms and conditions constitute the entire agreement between you and the Site and supersede all prior representations, agreements, statements and understandings whether verbal or in writing