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Effective date: 2021-09-01
Welcome to EButler.
EButler (“us”, “we”, or “our”) operates https://www.e-butler.com/ (hereinafter referred to as “Service”).
SERVICE means the https://www.e-butler.com/ website operated by EButler.
PERSONAL DATA means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
USAGE DATA is data collected automatically either generated by the use of Service or from Service infrastructure itself (for example, the duration of a page visit).
COOKIES are small files stored on your device (computer or mobile device).
DATA PROCESSORS (OR SERVICE PROVIDERS) means any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various
Service Providers in order to process your data more effectively.
DATA SUBJECT is any living individual who is the subject of Personal Data.
THE USER is the individual using our Service. The User corresponds to the Data Subject, who is the subject of Personal Data.
We collect several different types of information for various purposes to provide and improve our Service to you.
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:
0.1. Email address
0.2. First name and last name
0.3. Phone number
0.4. Address, Country, State, Province, ZIP/Postal code, City
0.5. Cookies and Usage Data
We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link.
We may also collect information that your browser sends whenever you visit our Service or when you access Service by or through any device (“Usage Data”).
This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When you access Service with a device, this Usage Data may include information such as the type of device you use, your device unique ID, the IP address of your device, your device operating system, the type of Internet browser you use, unique device identifiers and other diagnostic data.
We may use and store information about your location if you give us permission to do so (“Location Data”). We use this data to provide features of our Service, to improve and customize our Service.
You can enable or disable location services when you use our Service at any time by way of your device settings.
Tracking Cookies Data
Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyze our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Examples of Cookies we use:
0.1. Session Cookies: We use Session Cookies to operate our Service.
0.2. Preference Cookies: We use Preference Cookies to remember your preferences and various settings.
0.3. Security Cookies: We use Security Cookies for security purposes.
0.4. Advertising Cookies: Advertising Cookies are used to serve you with advertisements that may be relevant to you and your interests.
While using our Service, we may also collect the following information: sex, age, date of birth, place of birth, passport details, citizenship, registration at place of residence and actual address, telephone number (work, mobile), details of documents on education, qualification, professional training, employment agreements, information on bonuses and compensation, information on marital status, family members, social security (or other taxpayer identification) number, office location and other data.
EButler uses the collected data for various purposes:
0.1. to provide and maintain our Service;
0.2. to notify you about changes to our Service;
0.3. to allow you to participate in interactive features of our Service when you choose to do so;
0.4. to provide customer support;
0.5. to gather analysis or valuable information so that we can improve our Service;
0.6. to monitor the usage of our Service;
0.7. to detect, prevent and address technical issues;
0.8. to fulfil any other purpose for which you provide it;
0.9. to carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection;
0.10. to provide you with notices about your account and/or subscription, including expiration and renewal notices, email-instructions, etc.;
0.11. to provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information;
0.12. in any other way we may describe when you provide the information;
0.13. for any other purpose with your consent.
We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.
Your information, including Personal Data, may be transferred to – and maintained on – computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
If you are located outside Netherlands and choose to provide information to us, please note that we transfer the data, including Personal Data, to Netherlands and process it there.
Data will take place to an organisation or a country unless there are adequate controls in place including the security of your data and other personal information.
We may disclose personal information that we collect, or you provide:
0.1. Disclosure for Law Enforcement.
Under certain circumstances, we may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities.
0.2. Business Transaction.
If we or our subsidiaries are involved in a merger, acquisition or asset sale, your Personal Data may be transferred.
0.3. Other cases. We may disclose your information also:
0.3.1. to our subsidiaries and affiliates;
0.3.2. to contractors, service providers, and other third parties we use to support our business;
0.3.3. to fulfill the purpose for which you provide it;
0.3.4. for the purpose of including your company’s logo on our website;
0.3.5. for any other purpose disclosed by us when you provide the information;
0.3.6. with your consent in any other cases;
0.3.7. if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers, or others.
The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
We may employ third party companies and individuals to facilitate our Service (“Service Providers”), provide Service on our behalf, perform Service-related services or assist us in analysing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
We may use third-party Service Providers to monitor and analyze the use of our Service.
We may use third-party Service Providers to automate the development process of our Service.
We may provide paid products and/or services within Service. In that case, we use third-party services for payment processing (e.g. payment processors).
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
By using EButler, you represent and warrant that you are 18 or older, and that you agree to and to abide by all of the terms and conditions of this agreement.
If you disagree with any part of these terms and conditions, please DO NOT use the site.
"Platform" means all EButler websites, mobile or other applications, software, processes and any other services provided by or through EButler.
"User" means a person who completes EButler's account registration process or a person who submits or receives a request through EButler, including but not limited to Service Providers (“EButler Partners”) and Customers (“Customers”).
"Customers" means a User who is registered to requests quotes for Jobs, receive quotes for Jobs, or otherwise uses the Platform for any other purposes.
"Service Provider" means a User who is registered to have access to see Jobs, send quotes for Jobs, or otherwise uses the Platform for any other purposes ("Service Provider", "EButler Partner", "Business")"Jobs" means the services listed, quoted, scheduled, offered or provided by Service Providers, or sought, scheduled or received by Customers, through the Platform.
1.EButler("Website", "Site", "Platform", "we", "our" or "us") provides the services contained in this site to you under these terms and conditions ("Terms").
2.All references to "you" or "your," as applicable, mean the person who accesses, uses, and/or participates in the Platform in any manner, and each of your heirs, assigns, and successors. If you use the Platform on behalf of an entity, you represent and warrant that you have the authority to bind that entity, your acceptance of the Terms will be deemed an acceptance by that entity, and "you" and "your" herein shall refer to that entity.
3.Each time you access this Site, you confirm that you have read and understood the terms and conditions. We may amend these terms and conditions from time to time in our sole discretion and we recommend that you check them on a regular basis.
4.By accessing this Site, you are indicating your agreement to be bound by all of these terms and conditions, including any amendments made to them from time to time.
5.If you do not agree to these Terms and Conditions, then you are not permitted to use the Platform.
If applicable, you agree to pay all fees or charges to your account based on EButler fees, charges, and billing terms then in effect. EButler reserves the right to provide other payment methods or to no longer offer certain payment methods.
Users can choose between different payment methods provided on the platform, which are currently the following: Cash on Delivery and credit cards. Users are obliged to ensure sufficient cover of the respective account or, when using a credit card, to use the credit card only within the card transaction limit. If the non-cash payment methods do not cover the complete amount or encounter any errors resulting in the payment transaction not being completed, the user is required to cover the difference using cash or another payment method.
Card data will be stored for future orders by the external online payment provider used by EButler for the payment gateway, on the condition that the user has given consent to the storage and future usage. The credit card information you provide will not be stored on the servers of EButler. The information is stored on the servers of the payment gateway provider which are secure. This is entirely for security and safety purposes. EButler works with reputable and trustable payment gateway providers only that issue a unique token that can’t be copied or replicated.
The service shall be conducted at the time specified by the user (communicated to EButler or the service provider prior to the service fulfillment stage).
During service fulfillment if the user is not available in the address communicated by the user to EButler or the service provider prior to the service fulfillment stage, the service ordered by the user shall not be conducted anywhere else. Within the framework of such a case, the user must accept all legal responsibilities arising from ordering a service to an address where he/she does not exist.
There are no delivery fees for any service whose sole purpose is not delivery. For delivery-based services the delivery amount is the sole discretion of the service provider selected by the user or EButler Assistance; the delivery amount will be communicated to the user during the viewing and confirmation of the aforementioned service.
Users have the right to cancel a service up till 2 hours before service fulfillment is to take place.
While every effort is made to ensure that accurate pricing and descriptions are maintained, we reserve the right to cancel any service order that is based on inaccurate information.
A service may be subsequently cancelled by a service provider after users have received a confirmation that it has been sent to the restaurant. EButler and our service providers reserve the right to cancel any service, before or after confirmation, and will notify users immediately of any such cancellation.
1. EButler reserves the right at any time and from time to time to update, revise, supplementand otherwise modify these Terms and Conditions and to impose new and/or additional rules, policies, terms and/or conditions on your use of the Platform (collectively referred to as "Additional Terms"). Such Additional Terms will be effective immediately and incorporated into these Terms and Conditions. Your continued use of the Platform constitutes your acceptance of all such Additional Terms.
2. These terms and conditions constitute the entire agreement between you and the Site and supersede all prior representations, agreements, statements and understandings whether verbal or in writing